FAQ

How do I customize my templates?

Templates are created in Canva and Microsoft Word Documents.
  1. Canva template links are provided in an instructional PDF document with the link located on the second page of the document. It is *very* important to read and follow the instructions of the PDF as it guides you in creating a copy of the template that will be yours to edit. If you skip copying the template, you risk losing your work.
  2. Microsoft Word templates - the areas for customization are highlighted in yellow. You may customize any and all of the document as once you download it, it's yours. Please be sure to read through the entire document to ensure that it all aligns with you and your business values/brand.
For customization tutorials, visit the DTB YouTube channel HERE!

What can I do with my resources?

It depends on which template you are using!
 
Marketing templates - Such as social media posts - are best used within your marketing strategy and should not be used for re-sale.
 
Client resources - Please check the description of the products for notes about what is available branding and re-sale and what is not.
 
Business resources - These resources are meant to help you create systems and workflows with ease and should not be re-sold.
 
**Be sure that you review all templates before applying them to your business.

What is the refund policy?

Digital products - There are absolutely NO refunds on digital products for any reason.
 
Physical products - Refunds may be issued for lost or items that arrived damaged. Refund requests must be made within 7 days of delivery. Please email thedoulatoolbox@gmail.com if you have any questions about returns.

What is the Doula Toolbox Vault?

The Doula Toolbox Vault is for my friends who want it all!
 
It's a one-stop-shop for doulas with unlimited access to customizable business resources and tools. {Over 40 resources valued at $1000 PLUS new resources and templates added regularly at no extra charge}
 
Many of the items in the shop are included inside of the vault with some exceptions:
  • Physical products such as apparel and the Doula Life Planner
  • Digital version of the Doula Life Planner
Click HERE for more info on the Doula Toolbox Vault.

What if I need more support with my purchase?

We would love to help! Simply pop over to our CONTACT page and fill out the form. We'll get back to you within 48 business hours.

Can I share my resources with other doulas?

Please don't! 🙏🏻 ❤️

From one business owner to another, you know how much work goes into crafting your unique products and offer. It can be tempting to help a fellow doula out by sharing a digital download, but I ask that you consider how it might affect another small business.
 
DTB offers scholarship and sponsorship opportunities for friends who need a helping hand in building their biz.

This is great but I feel like I need more support. Can you help?

Absolutely!
 
DTB is proud offer 1:1 coaching and mentorship. You can check out your options HERE!